Terms And Conditions
At Leopox, we strive to improve our services and ensure compliance with evolving regulations. Therefore, we reserve the right to modify, update, or replace any part of these Terms of Service at our sole discretion without prior notice.
-
When Changes Are Made
Any updates to these terms will be reflected on our website, and the revised version will be effective immediately upon posting. We may introduce changes due to legal or regulatory updates, changes in business operations, introduction of new features, pricing adjustments, or improvements to customer experience. If we make significant modifications, we may notify users via email, pop-up notifications, or an announcement on our website. However, it is your responsibility to check this page periodically for updates.
-
User Agreement to Changes
By continuing to use our website, services, or making purchases after any revisions, you agree to be bound by the updated Terms of Service. If you disagree with any modifications, you should discontinue using our website and services immediately. If any change affects your rights as a customer (e.g., modifications to return policies, store credit usage, or service availability), we will make reasonable efforts to inform you in advance.
ENTIRE AGREEMENT
This Terms of Service agreement, along with our Privacy Policy, Return & Exchange Policy, and Shipping Policy, constitutes the entire and final agreement between Leopox and the customer regarding the use of our website, purchases, and services.
-
Superseding Prior Agreements
These terms replace all previous agreements, understandings, communications (oral or written), and policies regarding the subject matter of this agreement. Any contradictory statements made by a Leopox representative, whether verbally or in writing, will not alter or override these terms unless explicitly stated in an official amendment.
-
Legal Validity
If any provision of this agreement is found to be unlawful, void, or unenforceable, that particular provision will be considered severable from the agreement and will not impact the validity and enforceability of the remaining terms. Our failure to enforce any provision of these terms does not constitute a waiver of that right. Leopox reserves the right to enforce terms at any point in the future.
PRICING
We are committed to fair, transparent, and competitive pricing for all our products.
-
Pricing Structure
All prices are listed in Indian Rupees (INR) unless explicitly stated otherwise. Prices are subject to change without prior notice due to fluctuations in raw material costs, production expenses, demand, or other business considerations. The price at the time of purchase will be honored even if the price changes after your order is placed.
-
Discounts & Promotional Offers
Leopox may offer seasonal discounts, promotional coupons, and bundle offers from time to time. Discounts and promotions cannot be combined unless explicitly stated. Certain products may be excluded from discounts due to their premium nature.
-
Errors in Pricing
While we strive for accuracy, pricing errors may occur due to technical glitches, manual errors, or system issues. If an incorrect price is displayed:
- Before your order is processed: We reserve the right to correct the price and contact you for confirmation before proceeding.
- After your order is processed: If a pricing error is discovered after your payment, we may cancel the order and issue a full refund or offer an option to pay the correct price.
Leopox is not obligated to fulfill orders with incorrect pricing due to errors beyond our control.
PRODUCTS OR SERVICES
-
Availability of Products
We make every effort to keep our stock updated, but certain products may go out of stock due to high demand or supplier constraints. If an item is out of stock after your order is placed, we will inform you promptly and provide:
- A refund
- An alternative product option
- The choice to wait until restocking
-
Accuracy of Product Information
We strive to provide accurate descriptions, images, and specifications of all our products. However, due to screen settings, colors and textures may appear slightly different in person. Leopox is not responsible for minor differences in color representation caused by display settings.
-
Customized & Personalized T-Shirts
Leopox offers customization services for personalized designs, logos, and text-based prints. Important: Customized products are non-returnable unless there is a mistake in the design or color caused by our team. Ensure all design specifications are correct before confirming your order.
-
Sizing & Fit
Customers are advised to refer to the size chart before purchasing. Returns or store credit will not be provided for sizing issues unless an incorrect size was sent by mistake.
-
Quality Assurance
All products go through a rigorous quality check before dispatch. In case of defective or incorrect items, refer to our Return & Exchange Policy for resolution.
REPORT PRICING
We prioritize fair pricing and encourage customers to report pricing discrepancies or concerns.
-
When to Report Pricing Issues
If you notice:
- A significant pricing mismatch between the displayed price and checkout price.
- A higher price charged than the listed price during payment.
- Incorrectly applied discounts, offers, or coupon codes.
-
How to Report a Pricing Issue
To report a pricing discrepancy, email us at support@leopoxcloz.com with:
- The product name & SKU
- The incorrect price displayed and the correct price (if known)
- Screenshots or proof of the error
- The date & time of the issue
-
Our Response & Resolution
Once a pricing issue is reported, our team will review it within 2-3 business days. If the error is verified, we will:
- Issue a refund for the excess amount paid
- Update the price & correct the error on our website
- Provide store credit (if applicable) for affected customers
Leopox reserves the right to reject pricing error claims if:
- The discrepancy is due to limited-time discounts or expired offers.
- The pricing complaint is unsupported by proof or incorrect.
- The customer misinterpreted the discount terms.
Need Assistance? For any queries regarding terms, pricing, or product concerns, contact us at: